The decision to begin counseling is an important one. It represents an investment of time and resources. As with any investment, there is a desire for some gain or value. Clients have reported both a greater level of comfort and more favorable results when they understand what to expect from the counseling process. 

Counseling provides an opportunity for individuals to learn to make better decisions, improve personal skills, develop increased confidence, overcome blocks to personal effectiveness, and acquire a keener awareness and appreciation of their needs and the needs of others. Exploring and expressing feelings, examining beliefs or ways of thinking, reflecting on patterns of behavior, and working to make healthy changes, are all ways clients can expect to communicate with a counselor.

The counseling process is a unique relationship of two (or more) people in dynamic interaction.